Your PrivacyPangloss Cellars is committed to protecting your privacy and providing you the most powerful and safe online experience. We want to let you know how personal information you provide to Pangloss Cellars is collected and used, so you can make informed decisions when using our website. We promise to work hard to earn and keep your trust, and we will never rent or sell your personally identifiable information to third party services or share your contact information with another member without your consent.
Collection and use of your personal informationPangloss Cellars does not solicit, or knowingly collect and store personal information from anyone under the age of 21. Information about your computer hardware and software that is automatically collected by Pangloss Cellars can include: your IP address, browser type, domain names, access times, pages visited, features used and referring Web site addresses. This information is used by Pangloss Cellars for the operation of our website, to maintain quality of the service, and to provide general statistics regarding use of our website.
Other identifying information collected includes:By submitting personal information, you are agreeing that we may communicate with you via e-mail, telephone or other means. Pangloss Cellars does not sell, rent or lease its customer lists to third parties.
Security of your personal informationPangloss Cellars secures your personal information from unauthorized access, use or disclosure. Pangloss Cellars secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure.
Ordering onlineWhen placing an order through our online store we ask for your name, mailing address, e-mail address, daytime phone number, date of birth (YOU MUST BE 21 YEARS OF AGE OR OLDER TO PURCHASE OR RECEIVE WINE), credit card number and expiration date. This allows us to process the order and ensure the legality of the shipment.
Mailing listWhen signing up for our Mailing list we ask for your name, mailing address, e-mail address and phone number. This allows us to communicate with you regarding events at the winery or special offers. If at any time you wish to be removed from our lists (opt out) please e-mail email@example.com.
Refund policyOur refund policy is on a case-by-case basis. All sales are final. We will replace the bottle with our current available vintage, subject to availability, or issue a refund.
Ship-to StatesPlease contact Pangloss Cellars at firstname.lastname@example.org for a list of states we currently ship to.
All orders must be signed for by a person 21 years of age or older upon receipt. Please select your shipping address accordingly. Pangloss Cellars recommends shipping to a business address to ensure successful delivery. Shipping fees incurred to reship orders returned to Pangloss Cellars due to failed signature and delivery attempts may be the responsibility of the customer.